Answers to commonly received asked queries.
You can send us your financial statements in MS Word, MS Excel and PDF formats. In case we have problem processing the received format (especially scanned pdfs) we may request you for an alternative format.
If the document is in a different format, please contact us to check if we can accommodate. We have instances of successfully converting non-standard formats generated from third party accounting software packages.
We expect the files have no embedded files, macros, or active-X controls. Content in non-text structures such as pictures or graphical shapes will not be tagged. It is recommended that the font size is 12pt.
We normally turnaround your XBRL reports within 7 business days. We understand sometimes you will require the turnaround time to be much faster due to exigencies. We can prioritize our delivery time accordingly but additional charges may apply. Please refer to our pricing section for details
In the countries where we operate, we work closely with the regulators to keep ourselves updated with the latest standards and any special requirements. Our inhouse developed tagging software is also updated frequently. Before delivering the XBRL reports to you, we do a test filing with the regulators to validate the XBRL report.
All client data will be held in secure cloud-based servers. All information will be exchanged using secure file transfer protocols through our secure portal and our process are audited and ISO certified for security. Our XBRL experts who will be involved in the handling and tagging of your statutory accounts are bound by agreement of confidentiality. If you have specific queries please email us at email@example.com
We are legally required to charge VAT for customers from the European Union and several other countries including South Africa, Singapore and India. If you have a VAT ID, please be sure to enter it via the “Add VAT Number” link on the checkout page. This will avoid unnecessary VAT charges.
Do you need help? Leave us a message.We will get back to you within 60 minutes.
Our XBRL experts frequently write on contemporary topics related to XBRL across the world, associated regulatory updates and its impact on the filers.Please visit our blog section for more topics.
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